Lutz Plumbing, Inc

Lutz Plumbing, Inc. is a fourth-generation, family-owned business based in the Kansas City area, with roots going back to 1920. They have established a strong reputation for providing excellent plumbing services, including drain and sewer cleaning, as well as water heater installations. The company aims to build long-term relationships with its customers by delivering high-quality work and maintaining a strong commitment to customer satisfaction. One customer, Dave K., praised the company for its exceptional service when addressing a plumbing leak. Technician Blaine Morrell received specific commendation for his professionalism, quick response to an overlooked issue, and for resolving the problem efficiently. Dave K. expressed appreciation for Lutz Plumbing's long-standing history of serving the local community and has decided to make them his go-to plumbing company. Another customer, who required a water line replacement, had a positive experience with the company. Austin, the plumber assigned to the task, was commended for his clear communication, explaining the process and potential challenges in simple terms. His team received praise for their exceptional work ethic, the quality of their work, and for keeping the customer informed throughout the project. Despite facing unforeseen challenges, Austin and his team managed to complete the job to the customer's satisfaction, ensuring that the project was completed within budget. Cody, another Lutz Plumbing technician, was commended by a different customer for his professionalism, punctuality, efficiency, and clear communication. This customer, too, expressed satisfaction with the customer service provided and highly recommended Lutz Plumbing for any plumbing job, big or small. In summary, Lutz Plumbing, Inc. has earned a strong reputation for providing excellent plumbing services, maintaining clear and consistent communication with its customers, and addressing challenges with professionalism and a strong work ethic. Customers have expressed satisfaction with their services and have made Lutz Plumbing their plumbing company of choice.