I want to start by saying Thank you so much to Cat who went above and beyond to make my experience today right. I had my hair cut by Kaitlyn today at first. As I do appreciate conversation during my hair cut she seemed to want to talk more than pay attention to my hair & what I asked for. She layered the right side of my head very heavy and did not touch the left before saying she was done. I asked her to please layer the left side as well and she then did a little bit it still felt very uneven. I left the salon feeling like I was pushed to the side honestly. I don’t know if she was just very distracted or being careless. Once I got home I realized just how uneven... read full review
February 2024
Line of people waiting outside at open at 10:00. Staff inside did not acknowledge the people waiting. Finally opened the doors at 10:07. Allowed people who were not in line at 10:00 to check in online when the store was supposed to open, and then helped those individuals that checked in online first even though they showed up at 10:07 as the doors opened. Staff never acknowledged the customers having to wait outside due to opening late, nor did they acknowledge the fact that they allowed others to jump the line due to them not opening on time. Haircut itself was fine; about as expected for a $12.99 (had a coupon) haircut, but overall experience was not great.
August 2023
I stopped going to chain cut places over 12 years ago because they could never fade well. But Cat did and amazing job! Worked fast, was to the point, polite, and professional. A pleasant surprise after needing to find anywhere for a cut. She also didn't try to chat me up in attempt to get a tip. Just gave me a solid haircut. Much appreciated.Service: Haircut
I want to start by saying Thank you so much to Cat who went above and beyond to make my experience today right. I had my hair cut by Kaitlyn today at first. As I do appreciate conversation during my hair cut she seemed to want to talk more than pay attention to my hair & what I asked for. She layered the right side of my head very heavy and did not touch the left before saying she was done. I asked her to please layer the left side as well and she then did a little bit it still felt very uneven. I left the salon feeling like I was pushed to the side honestly. I don’t know if she was just very distracted or being careless. Once I got home I realized just how uneven... read full review
Line of people waiting outside at open at 10:00. Staff inside did not acknowledge the people waiting. Finally opened the doors at 10:07. Allowed people who were not in line at 10:00 to check in online when the store was supposed to open, and then helped those individuals that checked in online first even though they showed up at 10:07 as the doors opened. Staff never acknowledged the customers having to wait outside due to opening late, nor did they acknowledge the fact that they allowed others to jump the line due to them not opening on time. Haircut itself was fine; about as expected for a $12.99 (had a coupon) haircut, but overall experience was not great.
I stopped going to chain cut places over 12 years ago because they could never fade well. But Cat did and amazing job! Worked fast, was to the point, polite, and professional. A pleasant surprise after needing to find anywhere for a cut. She also didn't try to chat me up in attempt to get a tip. Just gave me a solid haircut. Much appreciated.Service: Haircut