JCPenney Salon

Jul 2024

Worst service ever. Never go to this place. Was asked to wait for 30 minutes and stylist didn’t arrive though I had prior appointment. Was asked to wait for another 15 minutes and had to return back without scheduled service. They promised 30% discount a day before appointment and then said 20% when I went there. Not sure how they are in business with such a poor service. The lady at reception was the rudest I have ever seen. Hope there was 0 star rating.

Oct 2022

The new manager Aimee who is rebuilding the salon inside JCP is AMAZING! Instead of cookie-cutter color formulas, she custom blended the perfect color to refresh my grown out highlights, looking very natural! She also gave me a perfect haircut, thinning my loads of fine hair without a harsh razor.I absolutely LOVE IT going into the fall season! I will 100% be going back to see Aimee!

Aug 2022

We called 3 or 4 times and got the answering machine so left a message. No call back. Called the customer service at the store and said what was happening. She hung up on us. We called the Oak Park JC Penneys and they put a manager on the phone. Brigett or Brittany I believe who said she'd contact the manager at the 135th and Metcalf store and have her call us. To this day still no call back. If this store salon has no business you'll no why. Horrible management of this salon.