I walked in for a birthday rewards and both of the girls were so kind and helped me pick out the samples. They were honestly the best! Then I was shopping around kohls and wanted to get their opinion on which ring I should buy but they had left and a new guy was working. He was so helpful and had an honest opinion on which one I should buy. Overall, everyone I had an encounter with that day was so friendly, kind and helpful! Thank you!!!
Plus the perfume samples are so amazing, I will definitely be back to buy the full size!
November 2023
Unfortunately like other customers, I have also had a poor experience with the employees here. During my last visit on 9/7 I spent a half hour looking for a new foundation since the one I liked had discontinued my shade. There were two people working, and both of them checked in multiple times with every other customer who came and went, but I never once got asked if I was doing okay, if there was anything they could help me find, or even a hello. When they weren’t checking in with other customers, they were chatting with each other. It was 11:30am on a Thursday and they were not busy. When I was ready to check out, I stood at the counter for an uncomfortable amount... read full review
January 2023
First time here since Sephora transitioned to selling their products at Kohl's instead of JCPenney. It is right inside the front door and it looks so nice. I haven't been to Kohl's in years and I remember being very underwhelmed. The look of the store now is attractive and doesn't scream 'discount shopping' like it used to. The Sephora part is extremely clean, brightly lit, and well organized. They were sold out of several products which was a bummer, but they were also re-stocking at the same time, which was great to see. The two ladies working were friendly and helped me locate a product. Just like when Sephora was at JCPenney they don't... read full review
I walked in for a birthday rewards and both of the girls were so kind and helped me pick out the samples. They were honestly the best! Then I was shopping around kohls and wanted to get their opinion on which ring I should buy but they had left and a new guy was working. He was so helpful and had an honest opinion on which one I should buy. Overall, everyone I had an encounter with that day was so friendly, kind and helpful! Thank you!!!
Plus the perfume samples are so amazing, I will definitely be back to buy the full size!
Unfortunately like other customers, I have also had a poor experience with the employees here. During my last visit on 9/7 I spent a half hour looking for a new foundation since the one I liked had discontinued my shade. There were two people working, and both of them checked in multiple times with every other customer who came and went, but I never once got asked if I was doing okay, if there was anything they could help me find, or even a hello. When they weren’t checking in with other customers, they were chatting with each other. It was 11:30am on a Thursday and they were not busy. When I was ready to check out, I stood at the counter for an uncomfortable amount... read full review
First time here since Sephora transitioned to selling their products at Kohl's instead of JCPenney. It is right inside the front door and it looks so nice. I haven't been to Kohl's in years and I remember being very underwhelmed. The look of the store now is attractive and doesn't scream 'discount shopping' like it used to. The Sephora part is extremely clean, brightly lit, and well organized. They were sold out of several products which was a bummer, but they were also re-stocking at the same time, which was great to see. The two ladies working were friendly and helped me locate a product. Just like when Sephora was at JCPenney they don't... read full review