SEPHORA at Kohl's

Nov 2023

Unfortunately like other customers, I have also had a poor experience with the employees here. During my last visit on 9/7 I spent a half hour looking for a new foundation since the one I liked had discontinued my shade. There were two people working, and both of them checked in multiple times with every other customer who came and went, but I never once got asked if I was doing okay, if there was anything they could help me find, or even a hello. When they weren’t checking in with other customers, they were chatting with each other. It was 11:30am on a Thursday and they were not busy. When I was ready to check out, I stood at the counter for an uncomfortable amount...read full review

Jan 2023

First time here since Sephora transitioned to selling their products at Kohl's instead of JCPenney. It is right inside the front door and it looks so nice. I haven't been to Kohl's in years and I remember being very underwhelmed. The look of the store now is attractive and doesn't scream 'discount shopping' like it used to. The Sephora part is extremely clean, brightly lit, and well organized. They were sold out of several products which was a bummer, but they were also re-stocking at the same time, which was great to see. The two ladies working were friendly and helped me locate a product. Just like when Sephora was at JCPenney they don't have everything that is available...read full review

Feb 2021

They had what I needed and the customer service was great.