Reviews for ISG Technology
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Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Ratings
Google: 4.8/5
ISG Technology
12980 Metcalf Ave #550, Overland Park
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All of a sudden I could not print to either of the printers I use here in the office. I called in and I got Andrew on the other end. I knew right away I would get my issue resolved. We ended up rebooting the computer because it was not responding to anything. Ended up that the main password expired without warning. Andrew then stayed on the phone and checked all the programs that would require this new password - thank goodness he thought of that. Above and beyond as always. Thank you, Andrew!
The tech called after normal business hours, before he left to make sure that we got the needed password. It was such a welcomed surprise, as we figured it would be the next day. Our office is on the West Coast and still open while the ISG Kansas office had closed 30 min earlier. Thank you. Great Job.
Your employees knocked it out of the park today. They took great care of me. They knew exactly what to do after I jabbered on about what was happening. They reset some stuff and then stayed on the phone with me and made sure that everything worked and that I was able to get back into the system. I was then able to help another employee get reset also because of the help that I received. They did a fantastic job of taking care of me.