We needed a new panel.> Mark, who works for Hannah, comes out to do it.> Mark promised to come back next day, since half of the house didn’t have power.1 week later...> Mark no call, no shows.> I call Hannah and they apologize, stuff happens. I understand.2 weeks later...> No call, no show. I call them and they had an emergency and couldn’t make it out. Understood. Rescheduled.3 weeks later...> Dave comes out, hooks up the lines and we have power to the entire house, besides dishwasher.> Dave says the panel looks bad and apologizes. Dave says he’ll come back out to rewire the panel and fix the dishwasher issue.4 weeks later...> Dave comes... read full review
March 2020
Today was the last straw.....my initial call and visit by Dave were positive. After needing a follow up joint visit between my AC company and Dave, I could not get a return call to save my life. At least a dozen messages were left with no response. I even attempted an in-person visit.....to no avail. What a disappointment regarding their customer service.
March 2020
BAD BAD BAD CUSTOMER SERVICE, NEVER CALLS BACK NEVER SHOWS UP, DONT BOTHER WITH THIS COMPANY!!! READ REVIEWS BEFORE CALLING THIS COMPANY....funny she has time to reply to reviews but no time time call customers back, by the way im a customers daughter and have been around when customer was trying to contact company several times. Wow!
We needed a new panel.> Mark, who works for Hannah, comes out to do it.> Mark promised to come back next day, since half of the house didn’t have power.1 week later...> Mark no call, no shows.> I call Hannah and they apologize, stuff happens. I understand.2 weeks later...> No call, no show. I call them and they had an emergency and couldn’t make it out. Understood. Rescheduled.3 weeks later...> Dave comes out, hooks up the lines and we have power to the entire house, besides dishwasher.> Dave says the panel looks bad and apologizes. Dave says he’ll come back out to rewire the panel and fix the dishwasher issue.4 weeks later...> Dave comes... read full review
Today was the last straw.....my initial call and visit by Dave were positive. After needing a follow up joint visit between my AC company and Dave, I could not get a return call to save my life. At least a dozen messages were left with no response. I even attempted an in-person visit.....to no avail. What a disappointment regarding their customer service.
BAD BAD BAD CUSTOMER SERVICE, NEVER CALLS BACK NEVER SHOWS UP, DONT BOTHER WITH THIS COMPANY!!! READ REVIEWS BEFORE CALLING THIS COMPANY....funny she has time to reply to reviews but no time time call customers back, by the way im a customers daughter and have been around when customer was trying to contact company several times. Wow!