Weber Flooring Administration

May 2024

So much help from Sara. Excellent job of getting is the best product for our needs. The installation was quick and well done Cleaning up after themselves and returning furniture to it's proper place was top notch

Apr 2024

BEWARE... If you like to pay upfront, get mediocre work, have to pay someone else to do the job correctly then hire Weber flooring. Multiple departments will promise to resolve the issue and nobody will call you back. It will cost you double if you use this company.

Jan 2024

If I could give Weber zero stars I would. Tasha in Lees Summit has no communication skills. My installation was scheduled as the first appt of the day on a Monday. I called and emailed to confirm before taking a day off work. The day of installation Tasha emails me to confirm I am the first installation with a time frame of 8:00AM to 10:00AM. Installers are a no call no show. At 10:30 I called the Lees Summit Weber store, was disconnected instead of transferred, called back, same confused man attempted to transfer again. Once I made it toTasha she said she would look into the problem. She didn't call me back and had an installer call me to reschedule. I cannot take more time off work. My complaint is simple. they knew by 7:30 or8:00 today that they wouldn't be installing. I could have gone to work and not missed a day. I have already been charged for the carpet and install. Not one person in sales or management can return my call. The products they sell are average not high end. I was told my item was a "special order" when I told Tasha to cancel my order. Unprofessional, incompetent business.