About MVP Air Conditioning, Heating, Plumbing & Electric
MVP Air Conditioning, Heating & Electric offers reliable home services for electrical, HVAC, and water heater issues in Kansas City. The company stands behind its services with a money-back guarantee and a commitment to customer satisfaction. Customers often praise the professionalism and expertise of their technicians, including team members like Rudy, Jose, Jamie, Tom Davis, and Mac Lucas. Installations and repairs are carried out efficiently, with some services available on the same day. The company provides a variety of services, such as electrician work, AC repair, furnace repair, HVAC services, water heater repair and installation, electrical repair, air conditioning installation, and heater services. Recent reviews highlight both positive and negative experiences. In one case, a manager from MVP responded quickly to a customer’s concern, sending out a knowledgeable technician who reset a toilet and performed a camera diagnostic service, resulting in a satisfied customer. Conversely, another customer described a disappointing experience with unreliable service and unfulfilled promises. The technician sent to unclog a basement drain was inexperienced and unable to complete the job, and subsequent technician visits were canceled without notice, forcing the customer to hire another plumber. On a positive note, Dawson provided a very professional furnace tune-up, explaining every step and replacing the humidifier vapor pad. The customer highly recommends MVP, appreciating Dawson’s thorough service and suggestions for other offered services. Additionally, after 17 days of no HVAC service, a dedicated technician finally resolved the issue, showing persistence and ownership, which restored full functionality and customer comfort.
Tech was friendly, courteous but didn't change the filter. I checked later and decided it should be changed. After AC work in the spring, a new thermostat was installed but without use instructions.
Thank you so much for repairing my broken drain lines! I received excellent service from all of the guys who were at my house for 3 days. I was kept informed on the status of repairing my lines by Jacob, Chance, Kendall, Aaron and Aaron's helper! Even the guys from Fine Cut were very courteous! They are all the best!!!!
Spencer came to our home today. He was especially pleasant and went beyond our expectation by not only looking at our furnace but by actually looking into our humidifier to ensure it was working properly. As I service my own unit he still made some recommendations, which I greatly appreciated. He is always welcome back in our home