2020 vision attached to Costco - I did not have a good experience!!! WRONG Prescription - NO Refund! The doctor appeared short with her answers and told me I wasn't listening when I was asking questions. I left perplexed and still not sure what prescriptions to get. The prescription was incorrect that was provided evidently during my recent visit to their office on Thursday October 2 2025. As this was my first experience obtaining glasses, I expected clear guidance and support, which I unfortunately did not receive. Despite my attempts to understand the prescription process, I found the optometrist's explanations inadequate and unhelpful. Additionally, I have... read full review
April 2022
Usually there is only one person working at front, the waiting time is too long to get service even to pick up orders.
January 2021
The optical manager is extremely rude and condescending. I found glasses I like but left without purchasing because if her. Costco customers deserve better. Try a little kindness
2020 vision attached to Costco - I did not have a good experience!!! WRONG Prescription - NO Refund! The doctor appeared short with her answers and told me I wasn't listening when I was asking questions. I left perplexed and still not sure what prescriptions to get. The prescription was incorrect that was provided evidently during my recent visit to their office on Thursday October 2 2025. As this was my first experience obtaining glasses, I expected clear guidance and support, which I unfortunately did not receive. Despite my attempts to understand the prescription process, I found the optometrist's explanations inadequate and unhelpful. Additionally, I have... read full review
Usually there is only one person working at front, the waiting time is too long to get service even to pick up orders.
The optical manager is extremely rude and condescending. I found glasses I like but left without purchasing because if her. Costco customers deserve better. Try a little kindness