I bought a rain soft a year ago . Called for the one year preventive care tune up with free filters and bag salt to be told they don't sell rain soft anymore , they don't service my area. The water softener was a lot of money and I will be paying on it a long time and to find out they don't back what they sell and I have no one to service it is very disappointing. I was supposed to get a call back twice and no one ever calls back. If they start and stop what they are selling I would not recommended anyone go through them.
September 2021
Installation team was great -very experienced and respectful. Had some sales miscommunication about the system required to meet my goals but mgmt resolved the issues to ensure the system met my needs.. Definitely would use again!Service: Installation
July 2021
Scheduled to come one day came a different. I was supposed to be here for the service call. Charge me $190 for services not rendered
I bought a rain soft a year ago . Called for the one year preventive care tune up with free filters and bag salt to be told they don't sell rain soft anymore , they don't service my area. The water softener was a lot of money and I will be paying on it a long time and to find out they don't back what they sell and I have no one to service it is very disappointing. I was supposed to get a call back twice and no one ever calls back. If they start and stop what they are selling I would not recommended anyone go through them.
Installation team was great -very experienced and respectful. Had some sales miscommunication about the system required to meet my goals but mgmt resolved the issues to ensure the system met my needs.. Definitely would use again!Service: Installation
Scheduled to come one day came a different. I was supposed to be here for the service call. Charge me $190 for services not rendered