We had a truly wonderful experience at Heartland Community Health Center. ** If you complete all paperwork and preregister in advance it runs incredibly well.
Josh Simmons APRN, FNP-C, was outstanding with an 85-year-old woman who speaks no English. Steven, RN, went above and beyond helping navigate paperwork to the pharmacy and front desk to allow a sliding scale.
The highlight was the spry patient had no essential tremors, after ten years, with a medication within 2 hours. She held her hands out for me. Josh go to sleep knowing you made a woman so happy.
I love heartland so so much. I have been going here since I moved to lawerence in 2018, and I have felt super taken care of to this day. Espeically when I heard I could get gender affirming care, already with my PCP, Lisa Russel? Super great. felt well taken care of by front desk staff, PCP, and nurses.
July 2024
Once you're there, the service is great, the problem is you can never get a hold of anybody. This is the second or third time that I've needed to talk to the doctor or a nurse and they do not call you back. I had an MRI last Friday. The results were sent over by another doctor to Heartland on Friday at 10:21 AM. As of today Tuesday they still have not been read by my physician. I'm in pain I have a torn meniscus and I need, something done. But I can't get a hold of anybody to see if they'll read my MRI or make me an appointment for something else. It's just unacceptable. I've left about 4 to 5 messages for Dr. Mueller to please get back... read full review
We had a truly wonderful experience at Heartland Community Health Center. ** If you complete all paperwork and preregister in advance it runs incredibly well.
Josh Simmons APRN, FNP-C, was outstanding with an 85-year-old woman who speaks no English. Steven, RN, went above and beyond helping navigate paperwork to the pharmacy and front desk to allow a sliding scale.
The highlight was the spry patient had no essential tremors, after ten years, with a medication within 2 hours. She held her hands out for me. Josh go to sleep knowing you made a woman so happy.
The pharmacy, Riverside, was quick.
The... read full review
I love heartland so so much. I have been going here since I moved to lawerence in 2018, and I have felt super taken care of to this day. Espeically when I heard I could get gender affirming care, already with my PCP, Lisa Russel? Super great. felt well taken care of by front desk staff, PCP, and nurses.
Once you're there, the service is great, the problem is you can never get a hold of anybody. This is the second or third time that I've needed to talk to the doctor or a nurse and they do not call you back. I had an MRI last Friday. The results were sent over by another doctor to Heartland on Friday at 10:21 AM. As of today Tuesday they still have not been read by my physician. I'm in pain I have a torn meniscus and I need, something done. But I can't get a hold of anybody to see if they'll read my MRI or make me an appointment for something else. It's just unacceptable. I've left about 4 to 5 messages for Dr. Mueller to please get back... read full review