Physical Therapy near Lansing

“Like I said, the people are so friendly they take care of you. They care about how you feel. They constantly check on you and it was the best experience that I’ve ever had having therapy.“

“DR.Runnels office is great he does a good job of keep me feeling good always answers all my questions and is always wanting what best for me thank you Dr.Runnels“

“Visited with Scott for my pt evaluation. He was personable and professional. They have a great setup. Clean, comfortable and all the necessary equipment. Location is near my home so that is a huge plus. Thank you for your service.“

“I was recently in the Er. I came in with alot of pain. and had just had a bad experience at a obgyn. I had Dr Alex and nurse Tammy. yes I was frustrated I felt like I was being ignored after sitting for 3 hrs with no word from anyone. Dr. Alex and Tammy was doing things to help me and I didn't realize they had been contacting other Dr's etc etc Dr Alex took the time out to run several test on me and explained to me very well what the issue was. Tammy was amazing! they understood i was having a difficult time. at one point I called the supervisor of the floor I do believe that's what she was Wendy. she came into my room with an attitude right off the jump. then the Dr was trying to explain something to me and she cut him off very rudely. I asked her to leave my room. I do give Dr Alex and nurse Tammy 10 stars. Wendy on the other hand desrves to have 0. Thank you Dr Alex and Nurse Tammy for treating me and caring about my needs. and explaining everything to me in a detailed manner.“

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“Ok, this is an update regarding the admin problem I had with the KCK office.Jennifer is still one of the best therapists I have worked with, and I definitely recommend her for first responders!My problem was with Lisa, the manager. Whom, even when coached by regional administration, could not even give a proper apology acknowledging her deplorable behavior and poor customer service.Regardless, since I don't have anything but praise for the regional administration, Jennifer, and even Mr. Peterson (CEO), who even called me personally to make things right, I am rewriting my review and changing it from 0 to 4 stars.Don't ever feel like being a first responder forbids you from exercising your right as a customer, and more so as patient. ARC regional aministration is committed to creating a great environment for us and acorrecting any problem you might have.“