I’m a return patient but they told me I had to be scheduled as “new patient” even my mychart shows my Rx and my doctor’s name. They told me the wait was 6+ months and I wasn’t even allowed to schedule an appointment because they didn’t have any. Worst service ever, I’m never returning.
Mar 2023
I had a virtual appointment for acne scarring. They immediately told me they could not help, and recommended I go to ST LUKES! I had to pay a copay for that...It was literally under 5 minutes.
Mar 2021
The doctors and nurses were GREAT, so was the one front desk lady. However, Becky Keopke was by far the rudest person in the Dermatology dept. I have dealt several times and every interaction with her has not been good. It starts when she answers the phone. She’s the reason I gave a 3 star rating.
I’m a return patient but they told me I had to be scheduled as “new patient” even my mychart shows my Rx and my doctor’s name. They told me the wait was 6+ months and I wasn’t even allowed to schedule an appointment because they didn’t have any. Worst service ever, I’m never returning.
I had a virtual appointment for acne scarring. They immediately told me they could not help, and recommended I go to ST LUKES! I had to pay a copay for that...It was literally under 5 minutes.
The doctors and nurses were GREAT, so was the one front desk lady. However, Becky Keopke was by far the rudest person in the Dermatology dept. I have dealt several times and every interaction with her has not been good. It starts when she answers the phone. She’s the reason I gave a 3 star rating.