Needing knee replacement and having been unhappy with a previous PT facility, I was delighted to find ARC Legends. Lisa & Nicole are simply the BEST! In fact, all the staff from reception to therapists provide a clean, caring, and uplifting environment. I wholeheartedly recommend them. It was a pleasure working with you Lisa & Nicole.
April 2024
Ok, this is an update regarding the admin problem I had with the KCK office.Jennifer is still one of the best therapists I have worked with, and I definitely recommend her for first responders!My problem was with Lisa, the manager. Whom, even when coached by regional administration, could not even give a proper apology acknowledging her deplorable behavior and poor customer service.Regardless, since I don't have anything but praise for the regional administration, Jennifer, and even Mr. Peterson (CEO), who even called me personally to make things right, I am rewriting my review and changing it from 0 to 4 stars.Don't ever feel like being a first responder forbids... read full review
April 2024
Staff is always kind, helpful, respectful, and truly cares about me and my pain and the way I feel during my sessions. They also do not mind explaining and educating me on my care as well.
Needing knee replacement and having been unhappy with a previous PT facility, I was delighted to find ARC Legends. Lisa & Nicole are simply the BEST! In fact, all the staff from reception to therapists provide a clean, caring, and uplifting environment. I wholeheartedly recommend them. It was a pleasure working with you Lisa & Nicole.
Ok, this is an update regarding the admin problem I had with the KCK office.Jennifer is still one of the best therapists I have worked with, and I definitely recommend her for first responders!My problem was with Lisa, the manager. Whom, even when coached by regional administration, could not even give a proper apology acknowledging her deplorable behavior and poor customer service.Regardless, since I don't have anything but praise for the regional administration, Jennifer, and even Mr. Peterson (CEO), who even called me personally to make things right, I am rewriting my review and changing it from 0 to 4 stars.Don't ever feel like being a first responder forbids... read full review
Staff is always kind, helpful, respectful, and truly cares about me and my pain and the way I feel during my sessions. They also do not mind explaining and educating me on my care as well.