A1 Appliance sold me broken appliances.I bought a gold front-load Samsung washer and a white LG dryer for a good price. The dryer works great, but the washer was extremely loud during the spin cycle. After a few loads, the washer had moved 6 inches on concrete and started leaking water. Turns out both counterweights on the front of the tub "randomly" lost two large bolts, were freely bouncing around and broke holes into the tub (see pictures).I had moved the washer into my basement myself to avoid the shipping fee, which - they failed to mention - voided full warranty, because moving the washer myself "could cause damage to the washer". They would... read full review
December 2022
I had a problem with my washer, which I bought there and they promptly sent out a technician who diagnosed the problem that it needed a motor. I decided I wanted to upgrade and went to the Olathe store and picked out a Front loader. In addition, I wanted to purchase a dishwasher. I wanted to pay for the washer then BUT the CC machine was not working. When I called, I was told the washer had sold.."We will you tomorrow with an update. " .THAT WAS OVER A WEEK AGO AND NO ONE HAS CALLED ME I called for the last time yesterday and a sweet girl answered and told me it was her first day and she would make sure I got a call before 5 today. NOT AGAINI don't know... read full review
October 2022
I was very satisfied with how attentive and knowledgeable the sales person was about everything in the store...Needless to say, I bought what I went there for. They kept their delivery date and time. Over all I'd shop there again.❤️
A1 Appliance sold me broken appliances.I bought a gold front-load Samsung washer and a white LG dryer for a good price. The dryer works great, but the washer was extremely loud during the spin cycle. After a few loads, the washer had moved 6 inches on concrete and started leaking water. Turns out both counterweights on the front of the tub "randomly" lost two large bolts, were freely bouncing around and broke holes into the tub (see pictures).I had moved the washer into my basement myself to avoid the shipping fee, which - they failed to mention - voided full warranty, because moving the washer myself "could cause damage to the washer". They would... read full review
I had a problem with my washer, which I bought there and they promptly sent out a technician who diagnosed the problem that it needed a motor. I decided I wanted to upgrade and went to the Olathe store and picked out a Front loader. In addition, I wanted to purchase a dishwasher. I wanted to pay for the washer then BUT the CC machine was not working. When I called, I was told the washer had sold.."We will you tomorrow with an update. " .THAT WAS OVER A WEEK AGO AND NO ONE HAS CALLED ME I called for the last time yesterday and a sweet girl answered and told me it was her first day and she would make sure I got a call before 5 today. NOT AGAINI don't know... read full review
I was very satisfied with how attentive and knowledgeable the sales person was about everything in the store...Needless to say, I bought what I went there for. They kept their delivery date and time. Over all I'd shop there again.❤️