SEK PC Repair

Dec 2022

I took a iPhone 6 and to be repaired for one of my foster children. He had it for a little over 2 weeks. When I got it back it would power down for no apparent reason. Then it would not power up. It sounded as though the battery was loose in it. I contacted him and he told me he would get a hold of me when he had more time. I have not heard from him.

Oct 2020

Hopefully, others have a better experience here than I did. This was a complete waste of my time and money. I took my phone in for a screen repair and it came back worse than when I took it in. Oh, and they charged my nearly $450 for it. Pros: The screen is no longer cracked. Cons: Screen and backing were replaced with off brand parts (I was not informed this prior to installation). I was charged more for the off brand screen than what Samsung lists as a replacement screen costing. Samsung's website lists a a new screen for my model at $249. I was charged closer to $280 for the third party one. Since the screen was not as high a quality, the top of my screen now has a green tint to it. After installation, the phone now has a VERY poor sound quality. The Dolby Atmos now sounds like it is being projected from a tin can. After the first time I took the phone in, the backing was not properly installed. It was not attached in several places and caused the phone to rattle loudly when vibrating. I took it back to have it reattached and received it back with glue all over the phone. After wiping it off with a tech friendly wipe, there were also several scuffs revealed that were not previously there. Bugs that may not be related, but appeared only after receiving my phone back: The phone WILL NOT play any notification sounds. I have tried fixing every setting and bug fix I could find on the internet. I even factory reset the phone and they will not work. Vibration is all I can get. I do not get signal at all in places I never had issues with before. I randomly do not receive calls. This was tested with someone sitting right next to me. I wanted to support a local business, but I wasted so much time going back and forth and I could have bought a totally refurbished phone for what they charged me. I ended up having to buy a new phone anyway because I cannot work with a phone that does notify me of messages or take calls.

May 2019

I took my external drive in to rescue files from a Time Machine (Mac) backup. I explained exactly what I wanted to do--move the files only to a PC. I was promised that it would be "no problem" and that they had done it several times before. The fee was quoted at $95.00, and they said they would have it ready by the following week. After 5-6 weeks, they were only able to retrieve 100 GB out of 150 GB, and ended up wanting to charge $150.00. Needless to say, I left with my hardware and did not pay (except for my $35.00 deposit--gone). Very poor customer service, especially from the owner, who did not seem interested at all in coming down on the price. He also was not interested in putting the customer first, which is essential for a small business. I will not be returning to SEK Repair. AVOID...