Reviews for Jacobs Sales and Service

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  • March 2024

    These guys are the best. They let you know what to look for. They are very detail oriented when diagnosing and very professional and the customer service is exactly what I look - small town and neighborly (like you grew up together). Highly recommend.

  • March 2018

    Friendly, polite, and came out to do the job quickly. Sadly, they were not able to fix my problem (and were simply too busy to do a revisit, during likely a VERY busy time for them, so I had to go with someone else, who ended up replacing the unit), but they did try to help and were courteous.More Details: They cleaned the outdoor until and replaced a contact that was buzzing, but missed the fact that the fan motor was burned out and compressor was dying. (But they only charged me $84.12, so their prices were quite reasonable.) The unit needed to be replaced, so their fix, sadly, did little to help and, by the afternoon after they'd done the work, the temperature... read full review

  • March 2018

    They are amazing at what they do! Trevor is very knowledgeable and got our heater working fast! We were very impressed with the customer service! I will definitely be calling them again!

  • Jacobs Sales and Service

    501 W 39th St, Hays

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