The friendliest staff! The best groom my dog has ever received. We used to groom them ourselves, but since moving, we have lost our grooming shears. I am so glad that happened because I never would have found this place otherwise! We will be repeat customers. :)
June 2023
I had a very bad experience at pups &suds and after some email exchanges the owner Kim made it right with me. Sometimes people are having a bad day and just need time to process what had happened. I appreciate a business owner that understands and makes sure to make it right with the customer. I have deleted my original review because I hope that this was a very isolated incident. I am pleased with the outcome and my pups are happy too!!!Thank you Kim and I hope your days get better soon.D
May 2023
I had a delicate emergency situation with 2 pups and I emailed on a Sunday and received a response the same morning. They got me scheduled in on the next day, a Monday. I was quoted a price that was competitive and fair and was not charged more than that. My daughters pups were all trimmed up and taken care of in a short amount of time. I can't thank you enough for getting us in so fast! I will be back in a couple months. Before and after pix. Thank you!
The friendliest staff! The best groom my dog has ever received. We used to groom them ourselves, but since moving, we have lost our grooming shears. I am so glad that happened because I never would have found this place otherwise! We will be repeat customers. :)
I had a very bad experience at pups &suds and after some email exchanges the owner Kim made it right with me. Sometimes people are having a bad day and just need time to process what had happened. I appreciate a business owner that understands and makes sure to make it right with the customer. I have deleted my original review because I hope that this was a very isolated incident. I am pleased with the outcome and my pups are happy too!!!Thank you Kim and I hope your days get better soon.D
I had a delicate emergency situation with 2 pups and I emailed on a Sunday and received a response the same morning. They got me scheduled in on the next day, a Monday. I was quoted a price that was competitive and fair and was not charged more than that. My daughters pups were all trimmed up and taken care of in a short amount of time. I can't thank you enough for getting us in so fast! I will be back in a couple months. Before and after pix. Thank you!