Jon Haggard DVM

Jul 2024

My family has a kitty who has dealing who's been dealing with what turned out to be a large painful abscess for a few days. So, based on lots of great reviews, I decided to bring him to Eudora Animal Hospital. All of the desk staff and vet techs I had contact with were very kind, compassionate, and informative. However, my experience with the DVM, who introduced himself as George, was very bad. I was pretty shocked. The more I think back on it the more upsetting it is. He was curt, hurried, and, condescending, and dismissive. He did introduce himself and shake my hand quickly, but immediately after it was evident that he was in a nasty mood or something. He was very rough with our cat who was very scared and in a lot of pain. It was as if he made a point to be abrasive in his communication and rough with the cat. The initial encounter / examination lasted maybe 60 seconds at most. He quickly thrust his hand into the carrier, grabbed a fistful of flesh, dragged the cat out, pressed hard and abruptly into the large inflamed painful area,and then when the kitty reacted to the pain, he shoved the cat back into the carrier and told us it was an abscess. To be clear, the cat is docile and compliant - he is timid and gentle. That was the case during this ordeal as well. I didn't know what to do so I just stood there bewildered and watched. He took the cat, did whatever he did in the back with him, and very shortly thereafter met us in the waiting room. He sped through a cursory brief of what had been done and, when I asked if the kitty would need continued pain management, he hurriedly asserted "He's fine." Then immediately turned and briskly walked away without even looking at me. The gentleman behind the desk, Charles (I think), who took our payment overheard and took some time to better explain things. He seemed disappointed by how the DVM conducted himself. Maybe George had a rough morning. That's not my problem and it's not my cat's problem. I am entirely disappointed and I'm angry. I should have taken my kitty to Lawrence Animal Hospital or anywhere else. Please do think twice before letting George "care" for your beloved animals. If someone from EAH would like to contact me regarding this review they can feel free. I'd be happy to come up and chat about it with Georges An explanation and apology would be appreciated. Doing better in the future is a must though.

Apr 2024

Today 04/02/2024, my mom took our two dogs in at separate times. Our oldest dog Ziggy was taken in an was due for his annual. This clinic didn't do an annual check up on him. They just gave him the Bordetella. Never gave him, his DHPP and Rabies. Instead they gave him Lepto Vac without telling my mom about the vaccine or what it's for. I've worked in the veterinary field and never once have I experienced a clinic just giving the vaccine out. We have never gave them the lepto vaccine since we are never round other dogs so no point on having it. The worst part was calling up to confront them on what they did and they just ignored the situation. My family and I have been going to Eudora Animal Hospital for years now. So unhappy about what they have done including on giving my DOG THE LEPTO VACCINE WITHOUT CONSENT!!! We will never be taking our dogs back to that clinic.

Nov 2023

My senior dog's heart medication shipments were CANCELLED with NO WARNING from clinic. I had to contact the company, Covetrus, that actually fulfills the order to find out that Eudora Animal Hospital canceled. Very rude and unprofessional not to have reached out.