Ball Heating and Air Conditioning Inc

Ball Heating and Air Conditioning Inc. has been serving Andover and Wichita residents for over thirty-eight years, providing high-quality and cost-effective HVAC solutions. They are dedicated to serving their customers honestly and responsibly, ensuring their home comfort. One customer recently had an excellent experience with the company's technicians, who were friendly, helpful, and attentive to detail. The technician went above and beyond by checking the warranty on their water heater and notifying them of early signs of rust, demonstrating their commitment to providing excellent service. The company's technicians are knowledgeable and take the time to explain things in a way that customers can understand, making the experience pleasant and informative. Additionally, Ball Heating and Air Conditioning Inc. offers a Preferred Customer Service program that includes scheduling reminders for maintenance, showing their dedication to ensuring their customers' HVAC systems run smoothly and efficiently. The owner, Jay, is personally involved in addressing any issues and ensuring customer satisfaction. He recently visited a customer's home to address installation issues and apologized for any miscommunications. He took the time to explain how the furnace and thermostat communicate, demonstrating the equipment's proper functioning. Overall, Ball Heating and Air Conditioning Inc. has proven to be responsive, conscientious, reliable, and honest, providing excellent HVAC services. They have a long-standing reputation for going above and beyond for their customers, making them an excellent choice for any HVAC needs.