Our HVAC stopped working last night and we have been cooking in this 90 degree weather! Mike and his team are incredible! (We got our first diagnostic from a different HVAC company earlier today. That technician replaced our capacitor, then said we needed $1500+ in parts to replace the compressor and fan motor, and it would be better to just replace the entire HVAC unit, which they quoted $3600+.) I wanted a second opinion, so I called our home warranty company (AHS) and they paired us with Boone Heating & Cooling. They scheduled us quickly and were actually able to get someone out early today instead of tmrw. Mike was amazing. He was honest, respectful, patient,... read full review
July 2024
Let me start by saying. Honesty, integrity and great service. I was dealing with a HVAC issue and went through the trouble shooting aspects on my own for a few things I did know. Called and talked to Mike and explained those things. He told me what to do and if that didn’t work call him back. I called him the next day and the issue was not resolved. He came out to my house identified a leak due to a missing cap and charged my unit. He walked me through every step and made me feel like a student so I can know as much as I can if it happened again. Technicians don’t do that, it’s get your money fix what they can and go. I would recommend Boone to anyone, that... read full review
July 2024
Our HVAC stopped working last night and we have been cooking in this 90 degree weather! Mike and his team are incredible! (We got our first diagnostic from a different HVAC company earlier today. That technician replaced our capacitor, then said we needed $1500+ in parts to replace the compressor and fan motor, and it would be better to just replace the entire HVAC unit, which they quoted $3600+.) I wanted a second opinion, so I called our home warranty company (AHS) and they paired us with Boone Heating & Cooling. They scheduled us quickly and were actually able to get someone out early today instead of tmrw. Mike was amazing. He was honest, respectful, patient,... read full review
Our HVAC stopped working last night and we have been cooking in this 90 degree weather! Mike and his team are incredible! (We got our first diagnostic from a different HVAC company earlier today. That technician replaced our capacitor, then said we needed $1500+ in parts to replace the compressor and fan motor, and it would be better to just replace the entire HVAC unit, which they quoted $3600+.) I wanted a second opinion, so I called our home warranty company (AHS) and they paired us with Boone Heating & Cooling. They scheduled us quickly and were actually able to get someone out early today instead of tmrw. Mike was amazing. He was honest, respectful, patient,... read full review
Let me start by saying. Honesty, integrity and great service. I was dealing with a HVAC issue and went through the trouble shooting aspects on my own for a few things I did know. Called and talked to Mike and explained those things. He told me what to do and if that didn’t work call him back. I called him the next day and the issue was not resolved. He came out to my house identified a leak due to a missing cap and charged my unit. He walked me through every step and made me feel like a student so I can know as much as I can if it happened again. Technicians don’t do that, it’s get your money fix what they can and go. I would recommend Boone to anyone, that... read full review
Our HVAC stopped working last night and we have been cooking in this 90 degree weather! Mike and his team are incredible! (We got our first diagnostic from a different HVAC company earlier today. That technician replaced our capacitor, then said we needed $1500+ in parts to replace the compressor and fan motor, and it would be better to just replace the entire HVAC unit, which they quoted $3600+.) I wanted a second opinion, so I called our home warranty company (AHS) and they paired us with Boone Heating & Cooling. They scheduled us quickly and were actually able to get someone out early today instead of tmrw. Mike was amazing. He was honest, respectful, patient,... read full review