Every aspect of the experience was exceptional. Initial call was answered quickly and professionally. Appointment was scheduled for the next day. Updates were timely. Technician was knowledgeable, experienced, friendly and professional. Problem was identified quickly and resolved. It doesn't get any better than that. Highly recommend this company.
August 2024
Bryan was friendly, polite and professional. He completed the work in a timely manner. He appeared very knowledgeable of his work and seemed to like what he does and that is important to me.
August 2024
Justin did a great job on our LG refrigerator. Although he didn't send an invoice immediately after his service, the company sent one a couple days later.
We panicked when we got no ice the first day the refrigerator was back in service, and we called Justin/Duncan. It turned out that waiting 24 hours for ice was all we needed to do. The LG is still working well--and we're getting lots of ice!
Much as I hate to think of the LG or any other appliance developing a problem, at least we now have a great company to call--Duncan Home Services.
Every aspect of the experience was exceptional. Initial call was answered quickly and professionally. Appointment was scheduled for the next day. Updates were timely. Technician was knowledgeable, experienced, friendly and professional. Problem was identified quickly and resolved. It doesn't get any better than that. Highly recommend this company.
Bryan was friendly, polite and professional. He completed the work in a timely manner. He appeared very knowledgeable of his work and seemed to like what he does and that is important to me.
Justin did a great job on our LG refrigerator. Although he didn't send an invoice immediately after his service, the company sent one a couple days later.
We panicked when we got no ice the first day the refrigerator was back in service, and we called Justin/Duncan. It turned out that waiting 24 hours for ice was all we needed to do. The LG is still working well--and we're getting lots of ice!
Much as I hate to think of the LG or any other appliance developing a problem, at least we now have a great company to call--Duncan Home Services.