Very professional group. Their agent (Corbin) provided excellent customer service that spanned the proposal process all the way to the follow-up/ post install recap. We installed a basement egress window which took about 1.5 days to do and are very happy with the end result, including the aesthetic brick facade. Our kids have managed to practice "their escape" in/out of the egress window and it is manageable for even the youngest. So happy to have this safety feature added to our home.
March 2024
We called Jaco to install an egress window in our basement to move onto our next phase of renovating our downstairs basement into an actual living space. Derek came out and quoted the job, and even know we may have paid slightly higher than some competitors, the material used was much more aesthetically pleasing and safer in my opinion. When asked how far out the job would be, I was told a month, give or take. They were able to get out on the job in 2 weeks time, and only taking 2 days to complete! Derek and his crew were super polite, cared about cleaning up any mess that may have happened when working inside and made it a point not to track mud and dirt when entering... read full review
March 2024
Derek was professional and proficient in this job as he was a few years ago with another leak on the same wall but a different area. We trusted him then and now and he delivered both times. Finally no more leaks on that entire wall and no worries for many years with the 10 year warranty. Thanks Derek and Jaco!
Very professional group. Their agent (Corbin) provided excellent customer service that spanned the proposal process all the way to the follow-up/ post install recap. We installed a basement egress window which took about 1.5 days to do and are very happy with the end result, including the aesthetic brick facade. Our kids have managed to practice "their escape" in/out of the egress window and it is manageable for even the youngest. So happy to have this safety feature added to our home.
We called Jaco to install an egress window in our basement to move onto our next phase of renovating our downstairs basement into an actual living space. Derek came out and quoted the job, and even know we may have paid slightly higher than some competitors, the material used was much more aesthetically pleasing and safer in my opinion. When asked how far out the job would be, I was told a month, give or take. They were able to get out on the job in 2 weeks time, and only taking 2 days to complete! Derek and his crew were super polite, cared about cleaning up any mess that may have happened when working inside and made it a point not to track mud and dirt when entering... read full review
Derek was professional and proficient in this job as he was a few years ago with another leak on the same wall but a different area. We trusted him then and now and he delivered both times. Finally no more leaks on that entire wall and no worries for many years with the 10 year warranty. Thanks Derek and Jaco!