Pediatric Dentistry West | West Lafayette

Pediatric Dentistry West, led by Dr. John and Dr. Zach Bozic, is a dental office that provides care for children. The staff is noted for their attentiveness to young patients, explaining procedures and demonstrating how equipment works to help children feel comfortable. The dentists have long-term patients, including a reviewer's sons who had positive experiences growing up with the practice. A grandson of the reviewer was recently treated and remained calm during injections and dental work, showing the trust he had in the dentist. However, there was a concern regarding the behavior of a hygienist named Gretchen. She was criticized for her unprofessional and uncaring attitude towards a five-year-old patient. The reviewer noted that Gretchen's aggressive approach to flossing caused the child pain and distress, and her remarks about his crying were inappropriate. This led to the child being fearful of dentist visits. Despite this negative experience with Gretchen, the reviewer praised Dr. Bozic for his excellent treatment of their family over the years. The overall impression is of a dental practice that generally cares for its young patients well, but needs to address unprofessional behavior from some staff members to ensure a positive experience for all patients.