About Naturescene Lawn and Landscape Care
Naturescene Lawn and Landscape Care is a business that provides lawn and landscaping services at affordable prices. They guarantee their services and have trained, licensed specialists who use high-quality products to maintain the health and attractiveness of lawns, trees, and shrubs. If customers have any concerns, Naturescene addresses them within 72 hours at no extra charge. One customer had a positive experience with Josh, a specialist who walked the yard with her husband to identify specific areas that needed attention. She was pleased with the thorough job he did and appreciated the helpfulness of Jamie and Olivia in the office. Another customer started using Naturescene's services in the summer of 2021 and was initially concerned when the first application was done at the wrong house. However, they chose to renew their contract for 2022 because of the company's affordability. Although their grass developed unusual brown spots due to a fungus, they were not satisfied with the company's response to their issue, as it took several calls and two weeks to get a resolution. On the other hand, a different customer has been using Naturescene's services for five years and has been happy with the results. They have recommended the company to at least five neighbors, who are also satisfied with the services. Specifically, they mentioned the excellent job Naturescene did with grass seeding. In summary, Naturescene Lawn and Landscape Care offers affordable lawn and landscaping services, with mostly positive reviews from customers. However, there is room for improvement in addressing customer concerns promptly and efficiently.
I received excellent customer service from Mekenna this week. I was told the grub control would be applied and for best results that it should be watered. My concern was it would be applied the day after it rained thoroughly and now entering a dry spell. I am unable to water my entire yard consistently. She assured me that if I started seeing grubs after several weeks had passed, then another application could be applied. They guarantee their work and products used. Lawncare is a competitive market but Naturescene has been responsive to my calls, texts and emails. Their pricing is reasonable compared to other companies. Very satisfied.
Josh came out and walked the yard with my husband so he would know what areas in particular needed extra attention. Josh did a very thorough job. Also Jamie and Olivia in the office are always very helpful when I call with questions or concerns. I am definitely a happy customer!
We began service with Naturescene about the summer of ‘21. The first application was done at the wrong house which was a little concerning to me, but I let go and chalked it up to an inexperienced technician. Since they are the least expensive provider of lawn care in the area, I renewed my contract with them for 2022. The first three applications (spring, early and mid-summer) were done on schedule. My grass began to develop unusual brown spots in the yard, which was later determined to be a fungus. After two weeks and three calls later, I’m still no closer in getting my yard issue resolved. Each time I called I was told you’re on the schedule and someone will...read full review