About Mason’s Heating A/C & Appliances
Mason's Heating A/C & Appliances is a highly recommended local business known for its fair prices and excellent customer service. The owner, Felix, is described as knowledgeable, friendly, and honest. Customers frequently praise his willingness to repair existing systems before suggesting replacements, and appreciate his prompt and courteous service. Mason's has a team of friendly staff who are always available to answer questions and provide valuable information. They are recognized for their quality work at competitive rates, often significantly less than larger national brands. Recent reviews highlight the quick response times and the thoroughness of the staff, with one customer noting how a technician cleaned out a mouse nest and ensured their A/C was working great in less than an hour. Another customer expressed satisfaction with a new hot water heater installation completed the day after the request. Overall, Mason's is seen as a trustworthy choice for HVAC needs, with a strong reputation for quality service.
Best experience I had!!! My central air unit decided it wanted to quit working during our 90+ degree weather! It was like a sauna! My fear was that I would have to get a new unit. I called Mason’s, Jamey came out and discovered a mouse had built a “condo” in there. 🙄 He cleaned out the mess that mouse made. I also needed a small part. He made sure my furnace filter was inserted properly, and answered all my questions. A/C is working great, and he was done in less than an hour. If you need any HVAC work done, go to Mason’s. They are good, honest, trustworthy people. They do quality work. Reasonable prices. They are NEVER out to rip you off!
I will only use Mason’s for my Heating/AC needs. Now, I’ve added a new hot water heater to my list! I called on Monday afternoon, and by Tuesday, I had a new hot water heater installed with my old one removed. Felix is the best! He does great work and is honest!!! 100% recommend!
Very impressed with the customer service and quality of service from Mason's! Felix was prompt coming out and addressing our concerns, very personable and friendly while explaining everything he checked for us. From the first call to coming out I'd recommend them to anyone!