Walmart Vision & Glasses

Dec 2023

We usually love this place. I come here everytime my daughters break their frames. The staff a year ago was always so helpful. Today, I went in for new frames and Beatrice was absolutely awful to my daughter and I. She refused to help us and came off extremely discrimatory. I feel if the Walmart in Plainfield wants to avoid a racial lawsuit, they should have a better hiring process.

May 2023

I have a pair of glasses that I love but have had constant problems with the quality of the frames. The arm keeps coming off of the post it is attached to. This has happened over 5 times but me being a fool, I continue to get them over and over again. I had purchased frames about 3 months ago but continued to use my old lenses. When I went into the store, I talked to a lady by the name of Angie to try and get a new pair. She said they were not under warranty and wouldn't be able to help me. I asked why I should have to buy new frames when she could clearly see they were faulty. She stated without purchasing lenses when I bought my frames, negated any warranty. She stated...read full review

Jun 2018

I went in for an eye exam to get prescription sunglasses the optometrist was top notch and very knowledgeable. She did a quick exam and was very engaging and pleasant. I will be going there from now on as the experience was so nice. The two ladies helping me find sunglasses were nice and helpful. Telling you this was very nice as I usually dread these exams and of course the cost was very reasonable in my opinion.