About Four Winds Custom Heating & Air Conditioning, Inc.
Four Winds Custom Heating & Air Conditioning, Inc. is a South Bend-based company established in 1990. They focus on providing total home comfort solutions, including installation, repair, and maintenance services for heating and air conditioning systems. The company installs high-quality Carrier® equipment and services all makes and models. They also offer Carrier® Healthy Home Solutions to improve indoor air quality. Customers praise Four Winds for their honest and dependable service, clear pricing, and expert technicians. Reviewers highlight the company's commitment to customer satisfaction, with technicians taking the time to explain options, answer questions, and ensure systems work properly. The installation teams are appreciated for their efficiency, knowledge, and thorough cleanup. Customers also value the professionalism of the staff, noting they are friendly, helpful, and willing to provide clear guidance. Service technicians are punctual and attentive, making sure every visit meets expectations. Many customers have had positive experiences with the team, especially during urgent situations like hot weather when the AC went out. The staff, including the owner, is known for being caring, honest, and reliable. Customers are confident in their ability to diagnose problems thoroughly and work until issues are resolved. Four Winds has built a strong reputation for quality service and professionalism, making them a trusted choice for HVAC needs in the area.
Daniel Bettnelli was very thorough and answered my questions. Four Winds VIP, notification process, payment, consultation on an aging system is excellent all-round. They service my home and office and do a great job!
My AC recently went out during the very hot stretch. The office admin was super friendly and worked to get a tech out that afternoon. The tech, Daniel, was exceptional! He was early for the appointment, diagnosed the problem and had me back up and running within a couple of hours. He was also extremely patient with me as I had other questions and concerns about my system. And he actually identified another issue and came back the following week after the part came in. Tony was also very helpful when I called the office with another question. Without hesitating, I signed up for the annual maintenance program. This team clearly cares about their customers!
After several co. Sales pitches always gruesome,
Four winds won our vhoice for a new furnace /HVAC system NOT once but rtwice now in thesame family 2new furnace/HVAC SYSTEMS they beat everyone else by price quality service & customer care I knew right away they cared about me and my repair problems not just for the money and business I still can't believe how smooth and easy they made installation of the new system so they were caring honest reliable
Very easy to talk to so very thorough ;answered all our concerns an wuestions 5-STARS ALL DAY LONGthankyou four winds for cool air in the hot summertime and cozy heat in my home for the winter. one last thing that...read full review