K-Fex Inc.

Sep 2024

9/24&25/24 K-Fex was absolutely wonderful to work with. The boss and staff were so knowledgeable, prepared, timely, respectful, thorough and diligent. We had a septic pipe burst on a Monday evening. I was recommended to K-Fex by our family friend. I called right away and they picked up. She relayed info and said the boss had to get a crew started on a job and would come right after around 7/8am. I did call 2 other companies. At 8am the next day, as promised, the boss pulled in our driveway and inspected the issue and laid out the steps needed to take to fix the issues. He said he would have an estimate in an hr as he had to go check on the job that started that morning. We met with two other companies that took their time to get to us that day one sending someone who didn't seem to know what they were doing and the other didn't have the equipment needed. As promised, K-fex emailed an estimate to us. They were very slightly higher that the only other company that later called with their estimate, but based on promptness, preparedness and knowledge we went with K-Fex. They started on time the next morning at 8am as promised. The worker got right to work. He had to leave to rally the heavy equipment and gravel. He was maybe gone for 1hr. The boss and him came back with all equipment and got right to work and didn't take one break. We ended up having 2 breaks and one very long split in our pipes. They started at 8am...completed and cleaned up by 12:45pm. We were so impressed with them as a whole that we scheduled(had us on their schedule within 30min) our septic pumping with them( we are due in October anyways) for cheaper than our usual company. We highly recommend K-Fex!

Jul 2024

K-Fex. Has been our go to for years, Even post covid, when everyone's customer service has dropped from the face of the earth....Not these guys. Best customer service, professional, and fast.