“Long and emotional update: This place is always worth the drive. We've been back a number of times since the original post. Seabeck remembered my little road kitty, and is always super excited to see his progress; whether good notes or good memory, both make a good doctor! Not as exciting, we found a one week old kitten outside in the rain. He was doing great, but when he wasn't, they had an appointment made for an hour later. We showed up 30mins before the appointment, and they took him back immediately. I'm not sure what strings were or weren't pulled, but I'm eternally grateful for them. They fought hard for him, and comforted us after he was gone. Little brings more comfort than to actually hear them doing everything they could. She asked what we wanted to do, but didn't ask too many questions (thank god). I didn't get any names unfortunately, but someone was so kind and kept apologizing, recognizing us from a recent appointment. One was a planned euthanasia, one was an emergency appointment. The funeral home they partner with gives a beautiful package when you pick up your pet, or they'll bury the ashes in a garden.
Original: First time we came here, I brought in a shelter cat for his free visit. A very kind staff member recognized him from when he was getting neutered and shots! She showed me pictures with him as a baby. Then, we go in yesterday for a kitten found in the road, and Dr. Seabeck and the other staff members took great care of this baby. They listened to my concerns, wrote everything down, and followed up on them. Dr. Seabeck was very honest in our options while still being very empathetic and gentle. We made a follow up appointment, received estimates with a full itemized list, and left feeling encouraged.“
“The staff is friendly and helpful. The techs are very attention oriented and very patient with our animals. Dr. Fipp and Dr. Rebecca listen to your concerns and aid in understanding of complex issues with informative information.
Highly recommend Maplewood for the best possible care of your animals, while having great customer service and hospitality.“
“I was hesitant to bring my baby here because they only had 3.5 stars. I'm so glad I chose to bring him anyway. Receptionist were so kind and caring, Sami helped relieve a lot of the worries I had about my pup. Drs were very involved and answered all my questions in a timely manner. Dr. Avila did an amazing job at removing my poor dogs drain from his wound, and assured me of the recovery process. They even clipped my boys nails while he was sedated. I cannot thank them enough! So glad I trusted them with my baby, and you should too!“
“After the issues we faced with another local vet (which caused me to have PTSD), I was nervous to see Dr Reese. Her staff was welcoming. Dr Reese got on the floor to talk to Rozzi and do her exam. On. The. Floor. She gave her spray cheese (which I now must buy) to distract her and also get Rozzi to warm up to her (Rozzi loves allll the food). I was sure the cost of the visit plus meds was going to be over $300. Nope! Not even close! I asked if the meds had been added to my bill because I was shocked. Dr Reese explained everything including the possible and rare side effects of Rozzi’s meds. It was a great experience. We have finally found our vet.“