Advantage Home Health Care

Dec 2023

I DO NOT RECOMMEND ADVANTAGE HOME HEALTH CARE!!!!!!!!!!!! During my employment with Advantage Home Health Care in New Castle. IN. I for the most part was treated very poorly. The staffers always talked very badly to me, I stated my concerns over and over to the main nurse yet they never changed their attitude with me. one cooperate staffer spoke to me very badly in front of the office staff and all because I needed a form that they had misplaced, I was forced to go to clients at times that I was uncomfortable with even though upon hiring on it was stated you can decline any patient also they are not supposed to force caregivers to go to clients if they are off yet one staffer admitted to calling me 19 times once to go to a certain client. A member of all things the cooperate once spoke to me very badly when I addressed a concern I had with the main office and did not help me with a resolution, one staffer was rude to me from day one, I called in one day due to a snow storm and had had a minor accident, I called and told her and her response was NOT 'Are you okay?' but rather she responded in a very hostile tone 'well I guess that means I have to find someone else". I mean, really, who talks to people like that? It was just insane. I now have over 1, 000 in medical bills due to stress, which upon leaving advantage the stress ceased, In closing they never fully attended to my needs and this is just a pinky full of issues I had. Which were reported, but no change in actions ever took place and so this is why I do not support Advantage Home Health Care and never will again. Oh and I also have messages of the WAY I was spoken to, it was always my fault and of course never ever the staffer's fault. The company I worked for also offered no incentives and no vacation time. They expect you to come in when they want you to come in for inservices, I was dragging in there many times when I felt horrible and really should have been home as my doctor said but they never would accept a no answer, with other places of employment I have been able to say I just can't do it now and they are like we will work something out, no worries and let us know if you need anything else at all, I mean that is the way you should treat employees, anyway I left after 10-plus years, only making 15.00 an hour and not one staff member asked my reasoning as to why I quit. I thought they appreciated me but they never did. . I truly did use to love the company and gave it my all but now it is just something I rather not think about. sandy Slaven B.

Mar 2020

We are just starting with Advantage, but I felt inclined to leave a review on our experience so far. We are using the Greendale location for our office. Our experience has been over the top. Catrina and Rebecca have been amazing. From the moment they accepted our daughter’s case they have been by our side. We had lots of issues with insurance and paperwork that were in no way their issue to deal with. They however stepped up and helped us fight to get the issues resolved. They never once said “it’s not my job” or “here is a number to call” instead they said “We are here with you, and here is our number, how can we help?” They had fantastic communication skills in follow-up with finding nurses for our daughter. Catrina even made time and made it possible for the nurses interested in our case to come meet our daughter at the hospital. Catrina made an effort to be at and take part in the hospital discharge process. She got all the information, training, and paperwork she could to educate her team. She took an active role in all of our meetings asking great questions. We feel confident that her leadership will lead to the great care our daughter needs. If you are looking for home health care call Catrina or Rebecca at Advantage Greendale they are really there for you!

Oct 2019

I had the best aides anyone could ever ask for