Do NOT do business with these people!! They did not help with the process of picking out my glasses/making any adjustments to them. Very long wait for them to actually arrive, I had to continuously call in for an update and mostly received attitude. After the fourteenth day I asked to speak with a manager and that same day my glasses “arrived “ When I finally received my glasses they were extremely big and sliding off of my face. At this point they tried to adjust these extremely large glasses a total of six times.. When this didn’t fix anything I was then told to wait 30 days and lie and say that I broke/lost my glasses to get a replacement. No thanks!! I am currently... read full review
November 2022
Do NOT do business with these people!! They did not help with the process of picking out my glasses/making any adjustments to them. Very long wait for them to actually arrive, I had to continuously call in for an update and mostly received attitude. After the fourteenth day I asked to speak with a manager and that same day my glasses“arrived “ When I finally received my glasses they were extremely big and sliding off of my face. At this point they tried to adjust these extremely large glasses a total of six times.. When this didn’t fix anything I was then told to wait 30 days and lie and say that I broke/lost my glasses to get a replacement. No thanks!! I am currently... read full review
January 2022
The front office staff is very rude and unprofessional . The office manager Lisa is even ruder tried to tell her about the racism I’ve experienced she stated “my office would never do that “ and walked away. Seems a little fishing being that there’s no diversity in the office . How would she know ?
Do NOT do business with these people!! They did not help with the process of picking out my glasses/making any adjustments to them. Very long wait for them to actually arrive, I had to continuously call in for an update and mostly received attitude. After the fourteenth day I asked to speak with a manager and that same day my glasses “arrived “ When I finally received my glasses they were extremely big and sliding off of my face. At this point they tried to adjust these extremely large glasses a total of six times.. When this didn’t fix anything I was then told to wait 30 days and lie and say that I broke/lost my glasses to get a replacement. No thanks!! I am currently... read full review
Do NOT do business with these people!! They did not help with the process of picking out my glasses/making any adjustments to them. Very long wait for them to actually arrive, I had to continuously call in for an update and mostly received attitude. After the fourteenth day I asked to speak with a manager and that same day my glasses“arrived “ When I finally received my glasses they were extremely big and sliding off of my face. At this point they tried to adjust these extremely large glasses a total of six times.. When this didn’t fix anything I was then told to wait 30 days and lie and say that I broke/lost my glasses to get a replacement. No thanks!! I am currently... read full review
The front office staff is very rude and unprofessional . The office manager Lisa is even ruder tried to tell her about the racism I’ve experienced she stated “my office would never do that “ and walked away. Seems a little fishing being that there’s no diversity in the office . How would she know ?