SERVPRO of Lafayette

SERVPRO of Lafayette has been providing top-quality restoration and maintenance services in the Lafayette, West Lafayette, and Indian Village areas for the past 25 years. The team is very skilled and treats each customer with care and respect. They are IICRC certified and have strong connections with the Indiana Chamber of Commerce, third-party contractors, and local insurance providers, making the claims process smooth and stress-free. Customers appreciate the company's quick response, professionalism, and clear communication. Whether dealing with a septic leak, furnace duct cleaning, or carpet cleaning, the SERVPRO team, including Eddie, Michael, Haley, Abe, Tony, Doug, and Shelby, consistently offers excellent service. They are known for working efficiently, paying attention to detail, and helping customers feel at ease during stressful situations. The company's owner, Lisa Thomas, values hiring local technicians and emphasizes core principles such as communication, respect, professionalism, accountability, and positivity. Recent reviews highlight the team's dedication and effectiveness. They go above and beyond to care for clients by providing mold, water, and fire remediation, as well as duct and carpet cleaning, all done promptly. Clear communication is a key part of their service, and customers often recommend SERVPRO without hesitation. One customer shared that after a septic leak, Eddie and Michael arrived within hours, assessed the damage, and quickly started drying the basement using industrial fans, leaving the area overnight and checking again the next morning. Thanks to their efforts, the basement was surprisingly dry, easing the homeowner’s fears. The team explained every step, making the stressful situation easier to handle, and their friendly attitude kept the customer smiling and laughing. Another customer praised how quickly Greg arranged for SERVPRO to come out, with Eddie and Michael providing honest, informative service, and keeping them informed daily. With young children at home, they felt reassured knowing the water damage and mold were taken care of properly and swiftly.