Brand Heating & Air Conditioning were highly recommended to me by my neighbor and so when my central AC unit failed, I called. Joe arrived the same day, evaluated the situation and made the recommendation he felt was in my best interest long-term. He spoke with my home warranty company, discussed options with me and truly helped find a solution in my best interest. He was very professional, courteous and capable. We agreed that a new unit was my only option and scheduled the work. When it was time for him to pack up, he walked through my house and told me he was going back to his shop to pick up a portable unit to cool my home until the new unit could be installed.... read full review
September 2024
Brand Heating & Air Conditioning has been taking care of our HVAC needs for many years. They have always been courteous and happy to answer any of our questions. Always up front about what they are doing and the associated costs. Highly recommended.
September 2024
My AC went out during the hottest stretch of the year. Brand was able to send Steve, a senior technician, right away. He determined a part had to be ordered, but it took a couple of days to arrive, even though it was ordered with overnight shipment. The part arrived on Friday night before a holiday weekend. It looked like we might be with no AC until the following Tuesday, but Steve came on Saturday morning, installed the part and got us back up again. I really appreciate the extra effort to work on a holiday weekend. Brand went above and beyond!
Brand Heating & Air Conditioning were highly recommended to me by my neighbor and so when my central AC unit failed, I called. Joe arrived the same day, evaluated the situation and made the recommendation he felt was in my best interest long-term. He spoke with my home warranty company, discussed options with me and truly helped find a solution in my best interest. He was very professional, courteous and capable. We agreed that a new unit was my only option and scheduled the work. When it was time for him to pack up, he walked through my house and told me he was going back to his shop to pick up a portable unit to cool my home until the new unit could be installed.... read full review
Brand Heating & Air Conditioning has been taking care of our HVAC needs for many years. They have always been courteous and happy to answer any of our questions. Always up front about what they are doing and the associated costs. Highly recommended.
My AC went out during the hottest stretch of the year. Brand was able to send Steve, a senior technician, right away. He determined a part had to be ordered, but it took a couple of days to arrive, even though it was ordered with overnight shipment. The part arrived on Friday night before a holiday weekend. It looked like we might be with no AC until the following Tuesday, but Steve came on Saturday morning, installed the part and got us back up again. I really appreciate the extra effort to work on a holiday weekend. Brand went above and beyond!