We had a new dishwasher bought and installed through Lowe's. Within days, we noticed it wasn't using hot water or drying properly. We called Lowe's and they sent us a technician from Appliance Specialists to come out and examine the dishwasher.
The technician diagnosed it as a faulty heating element and had to order parts. Two weeks later he came out and installed the new heating element. Every time, we tried to turn the breaker back on for the dishwasher, it would the blow the fuse.
The technician was baffled. He didn't understand why that was happening. He tried various different fixes until he discovered that... read full review
April 2022
I didn't have any of the issues that people have described. My dishwasher went out and it was covered under Lowe's extended warranty. I called Lowe's and they booked the appointment. The day before the appointment, Appliance Specialists called and gave me a 4 hour window. They called right before they were going to come over.The technician was very knowledgeable and immediately let me know that I needed a new dishwasher. It was leaking badly. He first noticed that the door seal had degraded and determined that the heating coil was over heating. This caused the door seal to degrade but also caused the inside of the dishwasher to warp, which ultimately caused... read full review
November 2020
I was able to schedule an appointment for service on our microwave for the following day. The technician called before coming to the house, showed up on time and wore a mask. He checked out our over the range microwave and explained thoroughly what the problem was. He was able to replace the door switch and a fuse without taking the microwave down off of the wall. I couldn't be more pleased with the service I received. I will call this company for any future appliance repair needs.
We had a new dishwasher bought and installed through Lowe's. Within days, we noticed it wasn't using hot water or drying properly. We called Lowe's and they sent us a technician from Appliance Specialists to come out and examine the dishwasher.
The technician diagnosed it as a faulty heating element and had to order parts. Two weeks later he came out and installed the new heating element. Every time, we tried to turn the breaker back on for the dishwasher, it would the blow the fuse.
The technician was baffled. He didn't understand why that was happening. He tried various different fixes until he discovered that... read full review
I didn't have any of the issues that people have described. My dishwasher went out and it was covered under Lowe's extended warranty. I called Lowe's and they booked the appointment. The day before the appointment, Appliance Specialists called and gave me a 4 hour window. They called right before they were going to come over.The technician was very knowledgeable and immediately let me know that I needed a new dishwasher. It was leaking badly. He first noticed that the door seal had degraded and determined that the heating coil was over heating. This caused the door seal to degrade but also caused the inside of the dishwasher to warp, which ultimately caused... read full review
I was able to schedule an appointment for service on our microwave for the following day. The technician called before coming to the house, showed up on time and wore a mask. He checked out our over the range microwave and explained thoroughly what the problem was. He was able to replace the door switch and a fuse without taking the microwave down off of the wall. I couldn't be more pleased with the service I received. I will call this company for any future appliance repair needs.