“I was having problems with my dryer, Bob made time to check it the same day and thoroughly and efficiently resolved the issue. He also gave a lot of helpful advice to keep it running smoothly. This was a great experience and definitely will reach out to them again for any appliance repair.“
“We had a new dishwasher bought and installed through Lowe's. Within days, we noticed it wasn't using hot water or drying properly. We called Lowe's and they sent us a technician from Appliance Specialists to come out and examine the dishwasher.
The technician diagnosed it as a faulty heating element and had to order parts. Two weeks later he came out and installed the new heating element. Every time, we tried to turn the breaker back on for the dishwasher, it would the blow the fuse.
The technician was baffled. He didn't understand why that was happening. He tried various different fixes until he discovered that the initial wiring from the installation from Lowe's was the problem. He fixed the wiring issue, and everything started working normally again.
The technician went above and beyond to make sure that our dishwasher was working properly before he left, and we're very grateful for that. This ended up being a much bigger job than it seemed initially. The technician was very patient and diligent in making sure he got everything sorted. Thanks again.“