We had nothing but a positive experience. Setting up appt. was easy. Contacting them was no problem. This was for an icemaker repair/replacement for a Lowes warranty. Their correspondence via phone, text and email was prompt. Hunter came out and diagnosed the problem and Pyke came out and replaced the icemaker quickly. They were knowledgeable, professional and efficient!! Turn around was 1-2 days from diagnosis to part being available and replaced. Excellent ?
May 2024
We used them, via Lowe's, to look at our dishwasher that was having an electrical problem. They were prompt, communicated well, asked smart questions of us, and ultimately helped us to get our dishwasher replaced. Definitely the most thorough and professional encounter I've ever had with someone who came out to service a warranty item. I hope to use them in the future.
February 2024
This is the company our Lowe's purchase sent us to for our warranty work, on our Whirlpool dryer. After reading the other reviews posted here, I was very pleasantly surprised. They showed up as promised and when they said they would, and on time. Fast diagnosis of the problem, needed to order parts. Said when they would return, did exactly that! On time os promised. Very pleased, truthfully best warranty work on any appliance we ever had repaired. Definitely recommend!!
We had nothing but a positive experience. Setting up appt. was easy. Contacting them was no problem. This was for an icemaker repair/replacement for a Lowes warranty.
Their correspondence via phone, text and email was prompt. Hunter came out and diagnosed the problem and Pyke came out and replaced the icemaker quickly. They were knowledgeable, professional and efficient!! Turn around was 1-2 days from diagnosis to part being available and replaced. Excellent ?
We used them, via Lowe's, to look at our dishwasher that was having an electrical problem. They were prompt, communicated well, asked smart questions of us, and ultimately helped us to get our dishwasher replaced. Definitely the most thorough and professional encounter I've ever had with someone who came out to service a warranty item. I hope to use them in the future.
This is the company our Lowe's purchase sent us to for our warranty work, on our Whirlpool dryer. After reading the other reviews posted here, I was very pleasantly surprised. They showed up as promised and when they said they would, and on time. Fast diagnosis of the problem, needed to order parts. Said when they would return, did exactly that! On time os promised. Very pleased, truthfully best warranty work on any appliance we ever had repaired. Definitely recommend!!