I do NOT recommend Mr. Window. My first experience with them went well. Left a positive review. Second experience on a new to me home was horrendous. I gave rough dimensions and said full frame replacements with half screens. Both requests were put into the contract. They ordered for typical replacement based on their measurements, which weren't correct for replacements let alone full frame replacement. The install practices were terrible from flashing to air sealing, so they agreed to allow me to cash and carry. Another 5 months passed, I went to pick up the windows and noticed they weren't half screen. They assured me they were. I didn't want to unwrap... read full review
March 2024
A window on my house had an alignment pin break. This resulted in my not being able to open and close the window. Mr. Window replaced the alignment pin and instructed me on how to reinstall the window. There was no cost to me. Impressive!
March 2024
I worked exclusively with Andi Holloway to replace some windows under warranty that had broken seals. Andi was knowledgeable about the products and easy to work with. She made the process easy.
I do NOT recommend Mr. Window. My first experience with them went well. Left a positive review. Second experience on a new to me home was horrendous. I gave rough dimensions and said full frame replacements with half screens. Both requests were put into the contract. They ordered for typical replacement based on their measurements, which weren't correct for replacements let alone full frame replacement. The install practices were terrible from flashing to air sealing, so they agreed to allow me to cash and carry. Another 5 months passed, I went to pick up the windows and noticed they weren't half screen. They assured me they were. I didn't want to unwrap... read full review
A window on my house had an alignment pin break. This resulted in my not being able to open and close the window. Mr. Window replaced the alignment pin and instructed me on how to reinstall the window. There was no cost to me. Impressive!
I worked exclusively with Andi Holloway to replace some windows under warranty that had broken seals. Andi was knowledgeable about the products and easy to work with. She made the process easy.