About First Serve Cleaning and Restoration
First Serve Cleaning and Restoration, based in Indianapolis, has been providing reliable and high-quality cleaning and restoration services since 2005. They are known for their expertise in revitalizing carpets and upholstery, as well as handling water damage and mold remediation. The appointment team is praised for being punctual, cordial, and professional. Customers appreciate the quick response time, as the team started working on a flooded basement within 24 hours. The team is described as trustworthy, respectful, and knowledgeable. Technicians like Glenn and Bryce have been noted for their professionalism and effective communication. They ensure that water damage does not lead to mold issues or further damage. Customers have relied on First Serve for 20 years, returning every fall for carpet cleaning. The crew is efficient, completing multiple areas within just a few hours and ensuring no stains remain. Customers express satisfaction with the cleanup process and the care taken with properties. Overall, First Serve Cleaning and Restoration is a business that can be trusted to restore properties to their prime, providing exceptional customer service even during challenging situations.
I had a big problem with an old age dog who used my large area rug for her pee time. I had used First Serve a few months ago and I was very very pleased when they cleaned two oriental rugs for me, so I called them with this problem. They came out and cleaned two rooms and the large area rug. They did a wonderful job and the pee smell is gone. I highly recommend them. I thought I would have to get rid of the rug. Five stars from me.
First Serve is one of the best companies I have ever worked with. It was a pleasure to partner with Glenn and Bryce in a difficult situation. They are responsive and punctual. I was kept informed throughout the process. I highly recommend First Serve, which we used for water damage.
We had carpets cleaned in our entire house, including basement. Austin and Andre were very communicative and professional. They worked hard and walked us through everything when finished. 15 year old carpet looks great. We have been using First Serve for 20 years and go back to them every fall to get carpets cleaned.