Reviews for Factory Direct

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  • January 2024

    I had quotes from six different companies and after careful examination I decided to go with Factory Direct. My decision was based on price, along with an unparalleled customer experience. (12 windows)My experience has been EXCEPTIONAL! Nathan answered all my questions and took time to explain the whole process. He said if I have any questions to just call (they answer their phones).I watched the video on the installation and was so impressed with Mike’s finishing touches! I am picky about caulking; because of Mike’s craftsmanship I requested him to be one of my installers.The other two installers (Mike & Bill) did a great job too. The team was very knowledgeable,... read full review

  • December 2023

    Factory Direct did a phenomenal job replacing my windows! I shopped around with several companies prior to making a decision. No one else even came close to the pricing and quality at Factory Direct. Nathan answered all of my questions and promised a high quality job. Mike and his crew delivered on that during installation. They have definitely earned my business!Services: General window replacement

  • September 2023

    The Factory Direct team (Mike, Bill & Tim) worked extremely hard to get 21 windows in, in major heat! They did a great job and I'm looking forward to many years with my new windows!Services: Window installation

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    Factory Direct

    Located on the 13th Floor, 8888 Keystone Crossing STE 1300, Indianapolis

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