I’ve been coming here for two years now and the service is not the same. I don’t know what happened to their old staff but the new people just do not do a sufficient enough job. This was the best nail salon you could find in Indy. They’re super nice but the staff is just not cutting it anymore. Lots of language barriers and not following picture references. It’s definitely a 50/50 chance of getting a good set.
October 2024
I have gone to this nail salon several times and Every time, language and haste has been a problem. Sometimes i get what i want, sometimes i just have to live with whatever and they do not "understand" why you are dissatisfied and suddenly No One speaks english. Charged full price after my manicure had to be Totally redone because the tech did not know how to do a diamond cats eye that was on display On The Counter. Took twice as long. 3 stars is a stretch, but they have done ok in the past.
August 2024
The best massage chairs & I had the best pedicure, too!!!!
Stylist: I didn’t get his name but he was awesome! He was friendly and my toe design looks great!!!!!
I’ve been coming here for two years now and the service is not the same. I don’t know what happened to their old staff but the new people just do not do a sufficient enough job. This was the best nail salon you could find in Indy. They’re super nice but the staff is just not cutting it anymore. Lots of language barriers and not following picture references. It’s definitely a 50/50 chance of getting a good set.
I have gone to this nail salon several times and Every time, language and haste has been a problem. Sometimes i get what i want, sometimes i just have to live with whatever and they do not "understand" why you are dissatisfied and suddenly No One speaks english. Charged full price after my manicure had to be Totally redone because the tech did not know how to do a diamond cats eye that was on display On The Counter. Took twice as long. 3 stars is a stretch, but they have done ok in the past.
The best massage chairs & I had the best pedicure, too!!!!
Stylist: I didn’t get his name but he was awesome! He was friendly and my toe design looks great!!!!!