About Chapman Heating, Air Conditioning & Plumbing
Reviews for Chapman Heating, Air Conditioning & Plumbing
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Chapman Heating, Air Conditioning & Plumbing is a locally owned business that has been serving Central Indiana for over 30 years. They specialize in HVAC services, including installation, repair, replacement, and maintenance of air conditioners, furnaces, ductless systems, and heat pumps. Their plumbers handle a variety of plumbing issues such as water heaters, pipes, sump pumps, and fixtures. Customers praise the company's efficient, friendly, and dependable service. Technicians are described as professional, knowledgeable, and thorough, explaining options clearly. Clients appreciate the quick response times, with some receiving same-day service even with scheduling changes. The company has gone above and beyond to fix problems and even correct existing issues at no additional charge. Customers have had a great experience working with the technicians, who have provided clear explanations and performed excellent service. The company is known for its responsiveness, with one customer receiving service on the same day they called, even on the hottest day of the year. Overall, Chapman Heating, Air Conditioning & Plumbing is highly recommended by satisfied customers.
Although things didn't go perfectly, Chapman went above and beyond to fix the problem and even corrected some existing issues at no additional charge! I would definitely use this company again.
I CALLED CHAPMAN THIS MORNING AROUND 10AM, REQUESTING SERVICE ON MY AIR CONDITIONER. IT QUIT YESTERDAY AFTERNOON SOMETIME AND WHEN I GOT HOME IT WAS ALREADY 85 DEGREES IN THE HOUSE. OF COURSE THIS HAPPENED ON THE HOTTEST DAY OF THE YEAR! CHAPMAN HAD CHRIS HERE TODAY BY 10:30AM. HE ASKED A FEW QUESTIONS, LOOKED OVER THE AIR CONDITIONER, CAME BACK WITHIN 15 MINUTES, AND HAD 3 PROPOSALS FOR ME. EXPLAINED EVERYTHING VERY CLEARLY AND ANSWERED ANY QUESTIONS I HAD. HE WAS GREAT! DID A COUPLE OF EXTRA THINGS WITH NO CHARGE THAT WERE MAINTENANCE ISSUES FOR ME. CHAPMAN IS THE BEST!
Good communication about arrival time. Von Ross listened to review of homeowner concerns. Quickly addressed issues while explaining what he was doing. Offered maintenance suggestions and ways to save on any future repairs. Left no doubt about his knowledge and experience.