About Broad Ripple Service Experts
Broad Ripple Service Experts has been a trusted provider of HVAC and plumbing services in the Indianapolis community since 1962. The team at Broad Ripple Service Experts is dedicated to delivering top-quality maintenance, installation, and repair services. Their technicians, such as Evan, Ben, Scott, Sean, and Ira, have been praised for their professionalism and honesty. The company is also known for its reliable and skilled technicians, including Joshua McClain, who efficiently and accurately completed a hot water line repair. Customers consistently share positive experiences, noting the professionalism, friendliness, and knowledge of the staff. Recent reviews highlight the efficiency and respectfulness of technicians like Wiyao, Brett, Ira, David, David, Josh, and Christian. Customers appreciate the thorough explanations, honesty, and patience shown by these technicians, making the service experience smooth and trustworthy. Whether it’s HVAC system maintenance or plumbing repairs, Broad Ripple Service Experts is recognized for providing exceptional service to homeowners and businesses in the Indianapolis area.
Ira came out for our service inspection and did a fantastic job walking me through the checkup and some things we need to keep an eye on not related to the furnace maintenance. Great experience!
Ok I varying experiences with this company and I truly believe it all depends upon the repair person sent at the time of service. Every time I have had service after they sold me a system they have come out to maintain and clean my furnace with the Incorrect filter size or one at all except this last time when (Inn C.)came he was knowledgeable, he brought me TWO filters like I ask every time and he answered every question I had. (He even remembered my garage had fallen in from a bad storm the year prior) when he was training with another guy who FORGOT my filters! We are on advantage monthly service so it’s $135 per month.
We've had Broad Ripple Heating and Cooling since we bought our home in 2019 and they installed our tankless hot water heater. I highly recommend them and you need to sign up for their Advantage Program. On our 2nd day in our new home our hot water heater went out. We needed a new one but our funds were short after purchasing our home. The Advantage Program is a small monthly fee you pay. This covers monthly maintenance and if it breaks down it will replace it. And the best thing is if you need to add to it like new furnace you just pay extra to cover. Our tech was amazing and went above and beyond the install. We purchased the tankless water heater and it's been flawless.
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