I have a Lexus car they took for fix from 6 months now they are not finish yet since from that time and whenever I m try to reach to them they are so rude and I have no help from them I have no other car so I been paying Uber so plz guys carful from them I don’t like how they talk with me and my Hasbend Don’t go to them this is bad experience for me to give my car with them and they don’t help bad bad bad company I got sick from stress ???
December 2023
This was an atrocious experience and I hope this review provides some sort of transparency for those looking for a repair center, since the business did not provide any transparency whatsoever. We had a backing accident earlier this year. It was a preventable incident, but it happened and created a dent that we needed fixed. We backed our work truck into our personal truck in the farm drive. The speed was less than 5 mph. This created a large dent in the rear driver side quarter panel. Our insurance said we needed to take the truck to a "Ford certified" repair center because of aluminum. We were given choices and chose Tom Wood Collision Center because of the... read full review
September 2023
On 22JUN2023 I left my 2014 Audi Q7 with Tom Wood Collision (TWC) so they may repair the vehicle from being hit by someone earlier in the year. At the time I dropped off the vehicle, the employee (Coop) instructed me that they would need to disassemble the vehicle in the area where the vehicle was struck, in order to generate a quote. He stated he would submit the quote to the insurance company and any additional information they needed. Since I was working with the insurance of the other driver, TWC had to generate a quote to submit to the insurance company. I was initially informed by the insurance company that they would cover the cost of the repair since I had already... read full review
I have a Lexus car they took for fix from 6 months now they are not finish yet since from that time and whenever I m try to reach to them they are so rude and I have no help from them I have no other car so I been paying Uber so plz guys carful from them I don’t like how they talk with me and my Hasbend Don’t go to them this is bad experience for me to give my car with them and they don’t help bad bad bad company I got sick from stress ???
This was an atrocious experience and I hope this review provides some sort of transparency for those looking for a repair center, since the business did not provide any transparency whatsoever. We had a backing accident earlier this year. It was a preventable incident, but it happened and created a dent that we needed fixed. We backed our work truck into our personal truck in the farm drive. The speed was less than 5 mph. This created a large dent in the rear driver side quarter panel. Our insurance said we needed to take the truck to a "Ford certified" repair center because of aluminum. We were given choices and chose Tom Wood Collision Center because of the... read full review
On 22JUN2023 I left my 2014 Audi Q7 with Tom Wood Collision (TWC) so they may repair the vehicle from being hit by someone earlier in the year. At the time I dropped off the vehicle, the employee (Coop) instructed me that they would need to disassemble the vehicle in the area where the vehicle was struck, in order to generate a quote. He stated he would submit the quote to the insurance company and any additional information they needed. Since I was working with the insurance of the other driver, TWC had to generate a quote to submit to the insurance company. I was initially informed by the insurance company that they would cover the cost of the repair since I had already... read full review