Regional Acceptance Corporation

Oct 2025

I am not surprised this place has such a low rating of customers who are not satisfied with Regional acceptance because if these customers were satisfied with them than the would have better ratings and better Customer Service, but the customer service is terrible more than I’ve ever seen it but this is a new age we live in. Outside and cycling every customer rep I have spoke with has been a woman and seems to be of many different races and cultures that show this unprofessionalism about them and seem to be discriminatory, unhelpful, unqualified, and plainly just don’t care. I will do what I can to get out of this loan just so I don’t have to deal with them. It’s...read full review

Jun 2025

I originally had an issue with them back in February where I typed in my checking account number wrong by one number and got a returned check fee. I wasn’t made aware until I got a letter in the mail 2 weeks later but the amount already came out of my account. The app showed I owed a certain amount and I paid it but they didn’t take the extra I paid and applied it to the fee. So, each month they were adding on an extra $25 each month without notice. They said it’s because I didn’t specify where I wanted to extra to go but the app said I was good and owed nothing. They were taking my extra and applying it to the principal instead of paying the fee for 5 months....read full review

Feb 2023

My insurance company already settled up my account over a week ago. However, because I had not gone into the website and disabled auto pay, the money still was taken from my account. My account has a $0.00 balance, and it still took money from my bank account. I now have to wait 7-10 business days for a check in the mail. This is completely unacceptable and needs to be changed. If a customer's balance is $0.00, then the auto pay should automatically turn off. On top of that, Regional should be able to automatically refund my money instead of waiting 7-10 business days! I am very upset by this.