My appointment was delayed 4 times for a A/C preventative maintenance check up which was very frustrating. Delayed from April until June. The reason was always “no calls” which meant to me that employees were not showing up for work.
The technician, Gabe, was very customer friendly, knowledgeable and thorough.
May 2024
The service man was very polite and very professional. He answered all my questions. He went to work and got are unit back up and running in no time. He was very knowledgeable. I would recommend Masters Heating who needed service on their furnace or air conditioner.
August 2023
Mike Thomas should be asked for by name. He has decades of experience and can explain in layman and technical terms. He'll give you honest advice on how to get the best results at the best price. It's like having a technician who has your back. Thank you, "Michael the Mousetrapper", for a job well done.
My appointment was delayed 4 times for a A/C preventative maintenance check up which was very frustrating. Delayed from April until June. The reason was always “no calls” which meant to me that employees were not showing up for work.
The technician, Gabe, was very customer friendly, knowledgeable and thorough.
The service man was very polite and very professional. He answered all my questions. He went to work and got are unit back up and running in no time. He was very knowledgeable. I would recommend Masters Heating who needed service on their furnace or air conditioner.
Mike Thomas should be asked for by name. He has decades of experience and can explain in layman and technical terms. He'll give you honest advice on how to get the best results at the best price. It's like having a technician who has your back. Thank you, "Michael the Mousetrapper", for a job well done.