About ServiceMaster Fire & Water Restoration by 24/7 Disaster Services
ServiceMaster Fire & Water Restoration by 24/7 Disaster Services is a team of certified professionals dedicated to restoring homes and businesses damaged by water, fire, soot, and mold. They offer comprehensive cleaning services, addressing damage from the basement to the roof, including carpets, walls, and floors. Customers appreciate their responsiveness during emergencies and their thorough approach. The team handles valuables carefully and communicates clearly throughout the restoration process, making sure clients understand each step. Their expertise also includes helping with insurance claims to make the process smooth for customers. The team is well-equipped and ready to respond quickly to emergencies, such as flooding caused by water softeners or house fires. They are known for being professional, honest, and caring, often going beyond just restoring property to show kindness and respect for clients' belongings. Whether it’s pulling water out of a flooded basement or cleaning after a fire, ServiceMaster's staff is committed to doing the job right and making the experience less stressful.
Thanks to the greater than usual snowfall this year and sub-zero temps, ice dams developed and began seeping into various places in my home. ServiceMaster responded quickly and efficiently. Aiden was in charge, in my home, and exceeded my expectations. He was very polite, professional, knowledgeable, and efficient. He was great about communicating what they were doing, why it was necessary, and how they would monitor progress with drying affected areas. I could not have been more pleased. I highly recommend this ServiceMaster, and if you get to have Aiden come to your home, consider yourself blessed!
After a stove fire left our home covered in soot, we were completely overwhelmed — but the team from ServiceMaster by 24/7 Restoration was nothing short of amazing from start to finish. They worked directly with our State Farm claims adjuster to make the entire process seamless. Every single item in our home was either cleaned or carefully disposed of, every wall and ceiling was repainted, and every nook and cranny was spotless by the end. They even coordinated to have all our textiles — clothes, shoes, luggage, etc. — dry cleaned and returned as they were ready so we were never without essentials for months on end.
Communication was outstanding! Any time...read full review
I had what I thought was a small mold spot in my basement so I called these guys. Turns out it was not so small. I had a pipe that had probably been leaking for a few months and behind my drywall was FULL of mold! ServiceMaster handled it right. They put up plastic and ripped it all out and were able to clean it and dry it. This was really important to me because I am super allergic to mold. They showed me all the chemicals they were going to use and explained why. They are also certified in mold clean up which is really important to me. Thanks for taking the time to explain everything and answer all my questions!