“Your hair is in great hands here!! I moved from NC to IN mid-2023 and struggled to find a hair stylist that used quality products and listened to what I wanted in both cut and color. I’m delighted to post this review because my experiences with Emma and Adison have been outstanding. The professionals at Simply Renewed care deeply about their clients.“
“EDIT: I’m keeping my original review below in tact. The salon was very responsive, got me into a skilled stylist who did a great job fixing my hair. I will say both times I’ve had issues they are prompt and eager to make it right, and that goes a long way. My original review was 2 stars. Though I debated keeping it at 2 stars, I know not every business is perfect. How mistakes are owned up to and handled that make business good.
I am not someone who typically writes reviews, but after two bad experiences with this salon, I’m feeling extremely disappointed and frustrated. I got my hair cut back in March, and it was so badly done I had to go back and get it fixed. It was choppy and incredibly uneven. I thought I could have been picky until the (very detailed and good, yay) hairstylist who fixed it showed me the horrible back of my hair. This week I got my hair colored for the very first time. All I wanted was my hair to match my roots. I trusted her through the process. I left kindly, but I told her that it wasn’t what I was expecting nor did she even do what I asked. As a gal who’s never had her hair colored, I didn’t know the process or what steps look like. The whole point of me going was to have my hair all match my roots, and somehow she thought focusing on my roots was the plan. I have a ring about 3 inches below my hair line of growth that is darker than the rest of my hair from pregnancy hormones, and somehow she didn’t even touch the band. I asked why she didn’t cover the band in an area I could see, she said she planned to brush it through at rinsing? I said over and over I want the band gone and all my hair to match. Half way through I asked if the semi permanent color will fade showing the band again, and she said no it should fade all the same color eventually. Well, turns out she didn’t touch the band at all and I feel like a skunk with horizontal lines like I started when I came. I wasted my money. I feel embarrassed of my hair, which shouldn’t be how you feel after leaving salons. Not all experiences at the salon have been bad, but two bad experiences back to back is unacceptable.“
“Irene is simply the BEST. Whatever you want, you’re going to get. Come see her for the best vibes, good laughs, and the biggest confidence boost! 10/10 recommend.“