Edit: things have turned around greatly at South Bend Clinic since the addition of MyChart the only reason they don't have a 5 star is because it is difficult to get in for a sick appointment at times.
Not based on the Dr... Solely on the office... I just waited for 45 mins to be hung up on...? and now I can't get back through.
November 2023
I love the MyChart app. I usually get same day responses. Dr. Carter and his staff always do their best to accommodate me when I have urgent issues come up. Which can be often because I have multiple complex health issues. My refills are prompt. I always use the my chart app it's much better communication than calling and leaving messages.Also after a traumatic emergency I was able to communicate on MyChart with my therapist Diane Scott and she was able to give me a telehealth appt when she received a cancellation.I have had nothing but fairly prompt communication. Scheduling or other issues are resolved in a timely manner. My refill requests are always prompt... read full review
July 2023
Just met Dr Sharp Weds . What a kind person! So passionate about her work and not condescending when asked many questions! Also, visit note immediately uploaded to DulyApp.Today had several test in lab area. The young lady that drew blood was amazing. I didn’t feel the needle! Very efficient and even complimented my blouse! Made it seem more personal than clinical.
Edit: things have turned around greatly at South Bend Clinic since the addition of MyChart the only reason they don't have a 5 star is because it is difficult to get in for a sick appointment at times.
Not based on the Dr... Solely on the office... I just waited for 45 mins to be hung up on...? and now I can't get back through.
I love the MyChart app. I usually get same day responses. Dr. Carter and his staff always do their best to accommodate me when I have urgent issues come up. Which can be often because I have multiple complex health issues. My refills are prompt. I always use the my chart app it's much better communication than calling and leaving messages.Also after a traumatic emergency I was able to communicate on MyChart with my therapist Diane Scott and she was able to give me a telehealth appt when she received a cancellation.I have had nothing but fairly prompt communication. Scheduling or other issues are resolved in a timely manner. My refill requests are always prompt... read full review
Just met Dr Sharp Weds . What a kind person! So passionate about her work and not condescending when asked many questions! Also, visit note immediately uploaded to DulyApp.Today had several test in lab area. The young lady that drew blood was amazing. I didn’t feel the needle! Very efficient and even complimented my blouse! Made it seem more personal than clinical.